Dam Safety 2023: Frequently Asked Questions

Below are a few frequently asked questions regarding Dam Safety 2023. If you have a question and don't see it listed below, please contact ASDSO via email or call our office at 859.550.2788.

What is the conference venue? All on-site conference activities will be held at the Palm Springs Convention Center and the Palm Springs Renaissance Hotel unless otherwise noted. The Palm Springs Convention Center and the Palm Springs Renaissance Hotel are connected and share meeting space. Typical off-site events include the conference field trips; however, registrants will meet at the Palm Springs Renaissance Hotel. Separate registration is required for these events.

How do I register for the conference? Registering for Dam Safety 2023 is simple, and you can register in one of two convenient ways - online at DamSafety.org through the ASDSO Portal (credit card payments only), or you can complete the registration form and email it to ASDSO or mail to ASDSO 239 S. Limestone, Lexington, KY, 40508. 

What do the conference fees include? All full conference registrations (member, non-member, student, and honorary) include admission to all technical sessions, the exhibit show, and all catered events including the conference kickoff event; a digital copy of the conference proceedings; and access to Dam Safety 2023 On-Demand. Guest and Exhibit Booth Staff registrations include admission to the exhibit show and all catered events including the conference kickoff event. The Guest registration option is for use by a registered attendee’s spouse/partner or family member and is not intended for use by a co-worker or another industry professional. One-day registrations include admission to technical sessions, catered events occurring on that day, and the exhibit show. 

Can I join ASDSO and save on my registration fee? Yes, if you are not currently an ASDSO member, save money and receive full ASDSO membership benefits for one year by including your membership dues with your conference fee payment. Explore all ASDSO membership categories to see which one is best for you. If you are unsure of your membership status, please contact ASDSO via email or call 859.550.2788.

Does ASDSO offer early registration discounts? Yes. Early registration discounts apply to all registrations (regardless of Form of Payment) received by August 25, 2023. After August 25, a $100 late fee is charged for full conference registrations and $50 is charged for Exhibit Booth Staff and One-day registrations.

How soon should I make my hotel reservation? As soon as possible! Rooms are being held for Dam Safety 2023 attendees and will sell out before the conference. There will be many events held in Palm Springs during the week of the conference. Attendees should reserve their rooms early. Reservation requests made after the cut-off dates will not be eligible for the special ASDSO group rate. To make your reservations online, simply visit the hotel information page. 

Can I wait until the conference to sign up for workshops or extra activities? There is a chance conference workshop and extra activities will fill before the start of the conference, so advance registration is encouraged.

Can I pay for extra activities separately? Yes, if you need to pay for items separately, or with different forms of payment, you may do so. (For example, if your organization pays for the full conference registration, you can pay for the extra events with a personal card). 

What forms of payment are accepted? ASDSO accepts checks, credit cards, and government agency purchase orders. A copy of the purchase order with billing instructions must accompany the registration form if payment is to be processed by a government purchase order.

What are the conference cancellation and refund policies? Please notify ASDSO as soon as possible if you must cancel your registration. Fees that have already been paid may either be refunded or transferred to another attendee. To receive a refund, a notice of cancellation must be submitted to ASDSO by the end of business on September 2, 2023. All refunds are subject to a $100 processing fee, including workshops. After September 2, 2023 registration fees are not refundable.

Which meals are included with my registration? Full conference, Guest, and Exhibit Booth Staff registrations include admission to continental breakfasts and hosted lunches on Monday, September 18, Tuesday, September 19, and Wednesday, September 20. Beverage breaks are provided on Monday, Tuesday, and Wednesday, and receptions with light hors d'oeuvres are provided on Sunday, Monday, and Tuesday. One-day registrations include admission to the catered events for that day. 

What if I have a special need (ADA, dietary, or other)? Contact ASDSO at (859) 550-2788 or [email protected] to discuss arrangements.

What is the best way to get to the conference from the airport? Attendees can get a taxi, Uber, or Lyft from the airport to the Palm Springs Convention Center, Renaissance Palm Springs Hotel, the Hilton Palm Springs Hotel, or any other downtown hotel. 

How much is parking in Palm Springs? Parking rates throughout Palm Springs vary. Please check with your hotel for details on parking costs.

How do exhibitors & sponsors register? If you have signed up to be an exhibitor or sponsor, your company receives a full conference registration as part of its package. Registration discount codes will be sent to the company exhibit/sponsor contact. All exhibit and sponsor registrations may be completed at DamSafety.org through the ASDSO Portal or on the Dam Safety 2023 registration form (check prepaid exhibitor/sponsor box). If you are the company contact and did not receive a code, please email Brittany Lewis.

I am a speaker, do I need to register? Yes, all attendees must complete a registration either online or by form.

What if I don't want to receive communications from exhibitors and sponsors? Like most conferences, ASDSO does allow exhibitors and sponsors to showcase their conference participation to attendees. If you do not want to have your contact information shared with conference exhibitors and sponsors please visit the ASDSO Portal and opt-out of ASDSO Partner Announcements. This will opt you out of all future partner announcements for all conferences. To access the Opt-out area, go to your Portal, Click on "My Profile," then "Personal Info" where you can opt-out. Exhibitors and sponsors are provided your contact information to use on a one-time basis to highlight their conference participation both two weeks before and immediately after the conference. If you feel an exhibitor or sponsor is not using this benefit properly, please contact ASDSO. 

Will the conference be in-person or virtual? Dam Safety 2023 will be in person! However, for those unable to be in Palm Springs we will offer Dam Safety On-Demand. All sessions will be recorded and provided On-Demand starting in mid-October with access for up to six months. In addition, all attendees who are able to join us in Palm Springs will also have access to On-Demand content following the conference, so attendees won't have to miss a single session.

What does On-Demand mean? Dam Safety On-Demand will provide a central website for all content delivered in Palm Springs at Dam Safety 2023 (General Sessions, Concurrent Sessions, and Poster-Lightning Talks). Those with access to the On-Demand site will have access to all content 24/7 starting in mid-October and running for six months. 

How long will I be able to access Dam Safety On-Demand content? Dam Safety On-Demand content will open in mid-October and be available for six months.  

Can I share Dam Safety On-Demand with others? No, Dam Safety On-Demand is only available for the registered individual. Each Dam Safety 2023 registrant will have a unique login and only one session may be active at a time. 

Will I receive PDH credit for Dam Safety On-Demand content? In most cases, yes. New York credit is not available for Dam Safety 2023 content. Only the individual whose name is on the registration form is eligible for PDH credit. 

What is the deadline to sign up for Dam Safety On-Demand? You can register for Dam Safety On-Demand at any time; however, the content will not be available after April 30, 2024. The sooner you register, the more time you will have to enjoy the content.